What action should the front desk take when a visiting party arrives?

When a visiting party arrives, the appropriate action is to call the receiving party to announce the visitor. This step ensures that the intended contact is informed of the visitor's presence, allowing for a proper greeting and facilitating the purpose of the visit. It demonstrates professionalism and respect for both the visitor and the receiving individual, ensuring that everyone is aware and ready for the interaction.

Providing refreshments or sending the party to another department does not necessarily foster a meaningful or efficient interaction and may complicate the visit. Asking the visitor to leave is not a constructive response and does not align with standard practices for engaging with visitors. Thus, notifying the receiving party recognizes the importance of the visit and enhances the overall experience for everyone involved.