What can suppression personnel do upon receiving requests for lock-up?

Upon receiving requests for lock-up, suppression personnel are trained to either perform the lock-up themselves or refer the owner to the appropriate staff. This dual responsibility ensures that the process is handled efficiently and professionally, maintaining a high standard of service. It allows personnel to address the request directly if they have the capacity, while also ensuring that if they are unable to assist, the owner is directed to someone who can. This approach reflects the importance of teamwork and effective communication within the department, ensuring that all requests are managed in a timely manner and that safety protocols are consistently followed.