What is a key aspect of the PRO's communication during an incident?

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The correct answer highlights the importance of transparency and clarity during an incident when communicating information. By informing relevant parties that the information being shared is preliminary, the PRO sets the expectation that details may change as more facts come to light. This approach helps prevent misunderstandings and misinformation. It acknowledges that the situation is fluid and that the information provided reflects the current understanding of the incident, which is critical in a fast-paced environment.

This practice fosters trust among team members, stakeholders, and the public, as it conveys that while the information may be subject to change, the PRO is committed to keeping everyone informed. It also minimizes the impact that incorrect or incomplete information could have on decision-making and response efforts. Overall, this aspect of communication is essential in managing expectations and maintaining an informed response team.

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