What should a property owner do if they are unsure about the key types needed in a Knox-Box?

Consulting the Fire Department or the prevention staff is the most appropriate course of action for a property owner who is uncertain about the key types needed in a Knox-Box. This consultation ensures that the property owner receives accurate and specific guidance based on the individual needs of their property and the requirements set forth by the fire department.

The Knox-Box system is designed for rapid access to secured buildings during emergencies, and it is critical to have the correct keys to facilitate a swift response. Fire department personnel can provide insight into the types of keys that are standard for their jurisdiction, as procedures may vary by area, ensuring that the property owner meets compliance and safety standards.

Seeking expert advice not only helps to avoid the risk of improper keys being installed—potentially delaying rescue operations—but also assists in building a proactive relationship with emergency responders, which is essential for overall safety and security.