What should be done if a memorandum is sent to a recipient of higher rank?

The correct answer highlights the importance of maintaining the appropriate chain of command within the Oklahoma City Fire Department. When a memorandum is directed to a recipient of higher rank, it is essential that the document is approved through the proper channels before it reaches its intended audience. This ensures that all relevant parties are aware of the contents and have had a chance to review and endorse the information being communicated.

In a structured organization like the fire department, following the chain of command helps uphold discipline, ensures transparency, and fosters effective communication. It minimizes the risk of misunderstandings or conflicts that may arise from unapproved communications. By having the memorandum approved by those in the appropriate supervisory roles, it reinforces accountability and aligns with organizational protocols.

Handling the situation informally could lead to inconsistencies in communication and a lack of documentation, which would not adhere to set policies. Directly sending the memorandum to the higher-ranked recipient without going through the proper channels skips necessary oversight, potentially undermining authority and the structured process designed to facilitate effective leadership. Lastly, copying all personnel on the memorandum might not be suitable or appropriate unless specifically warranted, as this could lead to unnecessary information overload and confidentiality concerns.