What should Oklahoma City Fire Department members do with non-incident related information requests?

It is essential for Oklahoma City Fire Department members to adhere to proper channels and protocols when handling non-incident related information requests. By notifying Public Relations and Marketing for approval, members ensure that the information disseminated is accurate, consistent, and aligns with the department's messaging standards. This process minimizes the risk of miscommunication or misunderstanding that could arise from unauthorized or informal responses, which could lead to misinformation being shared with the public or media.

Furthermore, this procedure helps to maintain the integrity and professionalism of the department, as Public Relations and Marketing are specifically tasked with managing communications and public outreach. By following this protocol, members protect both the department's reputation and the confidentiality of sensitive information.